Make a difference with every touch.

Job description

Welcome to TrustBridge Care – There for you with dedicated, high quality care delivered in the comfort of your own home. Our aim is to provide exceptional care that meets the unique needs of both adults and children. We work collaboratively with you, your family, loved ones and healthcare professionals to ensure comprehensive and personalized support.

TrustBridge Care is a locally owned and operated business, deeply passionate about helping individuals maintain dignity, independence and quality of life through compassionate home care. We are here for you every step of the way, committed to being a trusted support and well-being.

Job Summary
We are seeking a compassionate and dedicated Care Assistant to join our team. The ideal candidate will play a vital role in providing high-quality care to vulnerable individuals in their own homes. The Care Assistant will support clients with daily activities, ensuring their comfort, dignity and well-being while adhering to care plans tailored to each individual's needs.

Duties

• Assist clients with personal care tasks such as bathing, dressing and grooming.
• Support individuals with mobility and physical activities, ensuring safety at all times.
• Implement and follow care plans as directed by senior staff, adjusting support as necessary based on individual needs.
• Maintain accurate records of care provided and report any changes in clients conditions to the appropriate personnel.
• Foster positive relationships with clients through effective communication and companionship.
• Help with meal preparation and feeding when required, ensuring dietary needs are met.
• Participate in training sessions and team meetings to enhance skills and knowledge in care practices.
• Drive to various locations if required for home visits or community outings, ensuring safe transportation for clients.

Experience

• Previous experience in a care home or home care setting is preferred but not essential; training will be provided.
• Strong communication skills in English are necessary for effective interaction with clients, families, and team members.
• Basic IT skills are advantageous for maintaining records and using care management software.
• A valid driving license is mandatory for roles involving transportation to and from clients. We welcome applications from individuals who are passionate about making a difference in the lives of others and who possess the necessary skills to provide exceptional care.

Benefits:

• Canteen
• Company events
• Company pension
• Free parking
• On-site parking

Job details

Live In Care Assistant

Job Description and Person Specification

The role of a live-in carer is varied and depends on the Client in question. The role is quite independent, as you’ll be working with the client one-to-one without direct supervision.

We aim to support each client to remain living in their own home for as long as they require. This includes supporting each client with high quality care, that is respectful, dignified and encourages independence whilst adhering to the support plan.

Reports to: Registered Manager

Duties and Responsibilities

To assist clients with all aspects of their personal care, including;

• Showering and bathing
• Dressing and grooming
• Toileting and incontinence
• Teeth and dentures

To assist clients with all aspects of medication, including;

• Administration
• Prompting
• Reminding
• Communicating with the pharmacy and pick up
• Encouragement.

To assist clients with all aspects of their meal preparation, including;

• Cooking and re-heating
• Preparing and serving of meals

Preparing and clearing the table;

• Safe storage and infection control
• Communicating with the customer and disposing of unsafe food

To support clients in the use of aids and personal equipment, including;

• Standing and walking frames
• Wheelchairs
• Manual and electric hoists
• Sliding sheets and moving boards
• Hearing aids and other physical aids

To support clients with home management, including;

• Hovering and sweeping
• Washing and storing the dishes
• Washing clothes and hanging them up
• Making beds and changing the lining
• Dusting and general tidying
• Answer the door and greet visitors
• Answer emergency bells and the telephone

To help in the promotion of a client’s mental and physical activities, such as;

• Communication and engagement
• Going out
• Reading, photo albums and writing
• Hobbies and recreations

To document and report all relevant client information, including;

• Emergency management
• Family involvement
• External health teams

To support a client through temporary and terminal illness, including;

• End of life care
• Hospital appointments
• Personal care in bed

To work as part of the TrustBridge Care team, which includes;

• Take part in staff and customer meetings
• Training activities as directed
• To read and write reports
• To attend appraisal and development meetings
• To communicate in various formats

To comply with the TrustBridge business guidelines and policies at all times.

This list is not exhaustive and from time to time you may be asked to undertake additional duties.

Job Types: Full-time, Permanent

Pay: From £850.00 per week

Benefits:

• Company pension
• Free parking
• On-site parking
• Sick pay

Work Location: In person

Expected start date: 01/12/2025

BenefitsPulled from the full job description

• Sick pay
• Free parking
• Company pension
• On-site parking

Role Overview

As Office Administrator, you will be a key part of our central support team, ensuring the smooth running of our office operations so that our care teams and clients receive efficient, reliable support. You will handle administrative and clerical tasks, support our staff, coordinate with different teams, manage documentation and maintain a positive, professional presence in our office.

Reports to: Managing Director

Key Responsibilities

• Serve as first point of contact for phone, email and in-office enquiries—greeting visitors, answering calls, redirecting as appropriate.
• Manage and maintain client and staff records in accordance with regulatory and company standards (e.g., updating databases, scanning & filing documentation).
• Support the recruitment/onboarding process for new staff, including arranging interviews, processing forms, conducting basic checks, preparing induction packs.
• Assist with payroll, timesheets and rota administration in coordination with payroll/finance manager.
• Coordinate office supplies, equipment and filing systems; liaise with suppliers and manage office maintenance.
• Schedule meetings, prepare minutes, and support the management team with ad-hoc tasks and projects (reports, correspondence, spreadsheets).
• Support compliance and regulatory tasks – ensuring client/carer documentation is up to date, assisting with audits, monitor processes in line with standards expected for domiciliary care.
• Collaborate with care teams, operations, finance and HR to ensure seamless communication and workflows across the organisation.
• Provide general administrative support to ensure the office runs efficiently and reflects our brand values of compassion, professionalism and reliability.

Person Specification

Essential:

• Proven experience in an administrative or office support role (ideally 1+ years).
• Excellent organisational skills, with strong attention to detail and ability to prioritise.
• Good verbal and written communication skills – professional manner.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and comfortable with databases.
• Ability to work both independently and as part of a small team and to respond flexibly to changing demands.
• A commitment to the values of TrustBridge Care: respect, dignity, independence, compassion.

Desirable:

• Previous experience in a health care or domiciliary care environment.
• Knowledge of data protection/GDPR and regulatory requirements in care context.
• Experience with payroll/timesheet systems or HR/finance support duties.
• Experience handling confidential information with discretion.